Privacy Policy | Simply Online

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COOKIES AND TRACKING

GENERAL

Like many sites and software, we use ‘cookies’ to enable us to personalise your visits, simplify the signing-in procedure, keep track of your preferences and to track the usage of the Website or Dashboard.

Cookies are small pieces of information that are stored in the hard drive of your computer by your browser.

Your browser will have the option to prevent sites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of the Website or Dashboard and other Sites.

Like all sites, our servers automatically record ‘log files’ containing information about the volume and characteristics of the Website and Dashboard traffic e.g. IP address, numbers of pages viewed, length of time spent on site etc.

We use log files to build pictures of how the Website and the Dashboard is used that help us to monitor and improve our service.

We cannot identify you from your log files.

We use Google AdWords remarketing services to advertise on third party websites (including Google) to previous visitors to our site.

It could mean that we advertise to previous visitors who have not yet completed a task on our site, for example using the contact form to make an enquiry.

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website.

Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

SECURITY, STORAGE AND TRANSFER OF INFORMATION

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined above and to prevent unauthorised access to it.

The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

If we are working with third parties, we will require them to have in place similar measures to protect your Information.

All of the information we collect, or record is restricted to our offices. Only employees and Licensees who need the information to perform a specific job are granted access to personally identifiable information.

We will explicitly ask you when we need information to identify you.

We may require you to co-operate with our security checks before we disclose information to you.

You can update the personal information that you give us at any time from within the Dashboard. We will retain your information for a reasonable period or for as long as is required by law.

We process personal information on our servers in many countries around the world.

We may process your personal information on a server located outside the country where you live.

WHO HAS ACCESS TO THE INFORMATION YOU PROVIDE, OR WE COLLECT?

We retain access to all personal information that we have collected from you.

Where any of our products and services are available via the site or the software of our partners, those partners may have access to your Information.

All partners are bound by contract to maintain the security of your personal information and to use it only as permitted by us.

Notwithstanding, we are not responsible for the privacy policies and practices of any other sites, even if you access them using links from the Website or Dashboard.

We therefore recommend that you check the policy of each site that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If our business enters into a joint venture with or is sold to or merged with another business entity, your Information may be disclosed to our new business partners or owners.

If we offer or supply a service to you that is provided on our behalf by a third party, we may have to pass your Information to them in order to deliver the service.

By using the Website and Dashboard you consent to us providing your Information to third parties licensed by us to provide such services.

We may also use third parties to provide services on our behalf, which may include processing (but not using themselves) your Information e.g. to complete partial addresses or to augment the information we hold about you.

In either case, we will not pass your data to anyone who is not subject to these or similar provisions in our contract with them and we will not allow the third party to use your Information commercially without your consent. We will not otherwise disclose, sell or distribute your Information to any third party without your permission unless we are required to do so by law.

ACCESS TO, CHANGING OR REMOVING THE INFORMATION WE HOLD

Registered users of the Website can update their information or change settings in the Dashboard once logged in.

To deactivate an account, please email enquiries@simplyonline.co.za

Users of the Website or Dashboard can request we provide them with a copy of the personally identifiable information we hold via enquiries@simplyonline.co.za.

You may ask us to make any necessary changes to ensure that such information is accurate and kept up to date although you can do this yourself from within the Dashboard.

We may charge a small administration fee to cover the data search, preparation and delivery.