According to Gallup, highly engaged teams show 21% greater profitability. A core tenant of highly engaged teams is effective communication. To help get you started with improving team communication, here are 4 prompts you can use with your teams to drastically improve remote communication starting today.
1) “You get the best out of me when...”
This prompt will allow your team members to tell you when and how they thrive. Their answers might surprise you. Maybe they need a daily check-in call, or maybe they need workplace/remote flexibility. Whatever their answers are, you’ll be able to understand the immediate actions you can take to help extract the best work from them.
2) “You get the worst out of me when...”
This prompt will allow your team members to tell you about their pet peeves. They may even let you know things that bother them that you or the team have been inadvertently doing! It’s enlightening to know what NOT to do with your team. And everyone’s answers will be completely different.
3) “You can count on me to...”
This prompt will allow your team members to tell you when and how they can be relied upon. Under what circumstances can they be trusted to perform, regardless of whatever else is going on? Some team members might say things like “You can count on me to always deliver a project on the deadline I commit to.” Others might contribute, “You can count on me to always bring a positive attitude to work.” Regardless of the answers, you’ll understand the natural gifts your team brings.
4) “What I need from you is...”
This question on the surface may seem similar to “You get the best out of me when...” but rest assured it’s different. The framing of this prompt is directed towards actions that teammates and managers can take to help the individual thrive. You might find that the individual needs more verbal or written positive reinforcement or needs more clarity on mission and purpose. The goal of this question is for individuals to tell others what they need from them to thrive.
Written By Julia Wuench, Forbes